FAQs
Everything you need to know about getting started with GoToLinks. Have a question we haven’t covered? Drop us a line.
Getting Started
How quickly can I get up and running?
Two minutes. Seriously. Create your account, connect your social accounts, and we’ll automatically retrieve your last 90 posts and affiliate links. And done!
What kind of Instagram account do I need?
Do I need a Business TikTok account?
No, you do not need a Business TikTok account to use GoToLinks.
Do I need to add my links manually?
For Instagram, we automatically pull the last link from your post caption – all part of the magic of GoToLinks. For TikTok, you will have the option to manually add those links so it’s super quick and easy! Post once, link once, done.
What happens to my existing links when I switch?
We’ll automatically import posts from the last 90 days so that you won’t lose any momentum. Plus, you can manually add any older posts you want to keep featuring.
What if I need help while setting up?
Can I start with one social media profile and add the other one later?
Absolutely! Start with either Instagram or TikTok and add the other one at any time.
Platform & Features
How is GoToLinks different from other link in bio tools?
GoToLinks was built by affiliate marketers for affiliate marketers. With unique features like pinned posts, automatic link retrieval, and real-time analytics at a glance, it’s designed to save you time, reduce friction, and help you scale smarter.
Is GoToLinks mobile-friendly?
Absolutely! Whether you’re on your desktop, tablet, or phone, GoToLinks is optimized for a seamless experience across all devices.
Which social platforms work with GoToLinks?
Currently, we’re fully integrated with and approved for Instagram and TikTok. More platforms to come.
What's the difference between the Starter and Pro plans?
The Starter Plan gives you our hosted link in bio solution for up to 30 posts a month. The Pro Plan gives you the hosted link in bio for UNLIMITED posts per month!
Can I upgrade or downgrade my plan later?
Absolutely! You can switch plans anytime to match your business needs. Whether you’re scaling up or simplifying, we’ve got you covered. Any cancellations and changes will go into effect at the next billing period. But, if you are upgrading to Strategic Plus to get unlimited posts, you’ll get that functionality right away!
Can I pin multiple posts?
Yes! Pin up to 9 posts to maximize exposure for your best-performing content.
Safety & Security
Is GoToLinks Meta-compliant?
Absolutely. We’re fully compliant with Meta’s policies, so you can scale safely without worrying about restrictions.
What happens to my data?
Your data stays yours. We don’t sell your data ever.
Do I have to give GoToLinks my Instagram or TikTok password?
No. Your passwords are between you and your social media platforms, and we won’t ever see them. When you set up your GoToLinks account, you will be prompted to log into the social media platform of your choice and authenticate directly with them.
Billing & Account
What payment methods do you accept?
We accept all major credit cards, PayPal, Samsung Pay and Apple Pay.
Do I need a credit card to start my free trial?
No – enjoy a 14-day free trial on us, no credit card or commitment needed. Once you know you’re going to want to continue using GoToLinks, go ahead and select a subscription and we’ll convert you to a paid subscription at the end of your free trial period. If you sign up for a yearly subscription, you’ll also get two months free.
Can I cancel anytime?
Yes. No contracts, no hassles. Cancel with one click from your Account (no email or phone call needed!) whenever you want. You will be able to continue using the platform through the current billing period, and we won’t charge any additional payments.
What happens after my free trial?
We’ll send you email reminders so you can sign up for uninterrupted use. But at the end of the free trial, if you don’t sign up, your account will be deactivated – no hard feelings. We do hope you’ll continue, though! We’ll save all your settings, so you can pick up right where you left off. No interruptions, no stress.
Technical Details
What happens if a post goes viral?
Our system scales automatically to handle viral traffic. No crashes, no slowdowns—just smooth sailing. PLUS, you can pin it to keep it front and center. Remember, you can pin up to 9 posts!
Can I see my link performance?
Yes! Get real-time insights on clicks and performance, all at a glance. No digging through data required.